FAQ - ADVENTURE BOOGIES
1. How can I purchase tickets for Adventure Boogies?
You can buy your tickets directly on our official website or at the entrance. We recommend purchasing online to secure your spot and speed up the check-in process.
2. Are tickets or packages transferable or refundable?
No. All tickets and packages are non-transferable and non-refundable.
3. Can I change my visit date if I can’t attend?
Yes. If your ticket has not been used, you may request a date change at least 24 hours in advance, within one (1) year from the original purchase date.
To request a rescheduling, email us at reservas@adventureboogies.com
4. What happens if the weather is bad or the park must close due to force majeure?
We do not offer refunds due to bad weather.
However, if we must suspend operations for 3 hours or more due to weather conditions or force majeure, guests already inside the park with a valid day ticket who decide to leave may receive a complimentary ticket to return another day.
You must present your original purchase receipt (voucher) at the main entrance on the same day.
5. What payment methods do you accept?
Payments are accepted only via Visa, Mastercard, and bank transfer. All payments must be made in USD.
6. What happens to the personal information I provide when booking or purchasing?
Your information is processed according to our Privacy Policy and applicable data protection laws. We ask that you provide accurate and up-to-date information when making a reservation or purchase.
7. Is there a minimum age to enter Adventure Boogies?
Minors must be accompanied by a responsible adult. Entry is not permitted for unaccompanied minors.
8. What should I do if I no longer wish to attend or need to cancel?
We do not accept cancellations or refunds.
If you are unable to attend, you may request a date change as long as the ticket has not been used and you notify us at least 24 hours in advance.
9. How can I contact Adventure Boogies for assistance or questions?
You can reach us at reservas@adventureboogies.com.
Our team will gladly assist you.
10. Can I use my ticket on a different date?
Yes, as long as the ticket has not been used and the date change request is made at least 24 hours in advance.
11. What do I need to present upon entering the park?
You must present your ticket (printed or digital) and a valid ID.
If you paid with a credit card, you may be asked to present an ID that matches the cardholder’s name.
- reservas@adventureboogies.com
- 809-714-2010
- Rancho Adventure Boogies Macao, Carretera Higüey - Miches, 23000, República Dominicana.